Priority Health news

prism inquiry turnaround times and when to reach out to our team

We frequently get questions about our turnaround times for various inquiries made in prism and would like to share tour current turnaround times and when to reach out to our team.

June 30, 2025

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Get our new Vaccines for Children Provider Toolkit

We’ve created a new resource to help providers better understand the Michigan Department of Health and Human Services (MDHHS) Vaccines for Children (VFC) Program.

June 30, 2025

Credentialing and enrollment updates are available in prism

If you need an update on the status of your credentialing or enrollment request, you can easily find it in prism.

June 30, 2025

Reminder of our CPAP and BiPAP capped rental guidelines

We’re sharing a quick reminder of our continuous positive airway pressure (CPAP) and bilevel positive airway pressure (BiPAP) device capped rental guidelines.

June 26, 2025

Get at home colorectal cancer test kits for your Priority Health patients

Get at home colorectal cancer test kits for your Priority Health patients

June 26, 2025

Closing fax number

Effective Feb. 14, 2025, our fax number 616.975.8856 will no longer be operational.

June 26, 2025

Resources to support your patients impacted by eating disorders| Provider | Priority Health

As we approach Eating Disorders Awareness Week Feb. 24 through Mar. 2, please remember we have resources available to help your patients experiencing an eating disorder.

June 26, 2025

Pontiac General no longer in network

Pontiac General Hospital in Pontiac, Michigan, is no longer in-network for Priority Health members of any plan type. This change is retroactively effective back to Nov. 24, 2024.

June 26, 2025

Get our 2025 member outreach calendar

How to get Priority Health's member outreach calendar

June 26, 2025

We're collecting medical records for our Medicare retrospective review

We're collecting medical records for our Medicare retrospective review.

June 26, 2025

Documenting exclusion conditions in a virtual visit for the SUPD and SPC HEDIS measures

Documenting exclusion conditions in a virtual visit for the SUPD and SPC HEDIS measures

June 26, 2025

April 26 National Prescription Drug Take Back Day

We’re pleased to participate again in National Prescription Drug Take Back Day on Saturday, April 26, 2025. We invite your patients and all community members to drop off their expired, unwanted or unneeded prescription medications for safe disposal from 10 a.m. – 2 p.m. at one of the locations listed below

June 26, 2025